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Q&A
Frequently Asked Questions
Find answers to your questions quickly
Connection & Tech Support
1. I cannot connect to the VPN.
2. Websites are too slow on Windows 10/11, and nothing changes even after connecting to the VPN.
3. Gemini recognizes my location as China and won't work.
5. Can I connect using native Android settings?
6. Can I configure which apps use the VPN and which do not?
7. On Android, everything remains the same before and after connecting to the VPN.
Billing & Refunds
4. Can I get a refund?
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support@td1.me